Privacy Policy of Arrecife Hoteles SL

This "Privacy Policy" includes the rules governing the collection and processing of personal data by Arrecife Hoteles SL and guarantees that these data collection and processing tasks is in compliance, at all times, with personal data protection regulations pursuant to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of 27 April 2016, and Organic Law 3/2018, of December 5, on the Personal Data Protection and Digital Rights Guarantee.

In our Privacy Policy:
1) We respect your privacy and your choices.
2) The privacy and security of your data are incorporated into our policy.
3) We send marketing communications unless you request to cancel.
4) We never offer or transfer your data, without your express consent.
5) We assume a commitment to transparency about the use of your data.
6) We do not use your data without informing you or requesting your consent.
7) We respect your rights pursuant to the regulations and in accordance with our own legal and operational responsibilities.

To obtain more information about our privacy practices, we establish the types of personal data we may collect or maintain about you, how we can use them, with whom we may share them, how we protect them, and how you can exercise your rights regarding such data. When you share your personal data with us or when we collect personal data about you, we use them in accordance with this Privacy Policy (hereinafter, the "Policy"). If you have any questions or concerns about your personal data, contact us at info@arrecifehoteles.com.

1. ABOUT US

Arrecife Hoteles, S.L. with address at Parque Islas Canarias, s/n - 35500 Arrecife with CIF B35789221 is responsible for the personal data that you share with us. Therefore, Arrecife Hoteles, S.L. is responsible for the processing of data for the purposes of the applicable data protection regulations.

2. PERSONAL DATA

Personal Data refer to any information or data that can identify you directly (for example, your first or last name) or indirectly (for example, your national identity card or DNI). Personal Data includes information such as email / private mailing addresses / mobile phone numbers, user names, profile images, personal preferences, user-generated content, among others. This Policy covers all personal data collected and used by Arrecife Hoteles, S.L..

3. PERSONAL DATA COLLECTION AND THE OBJECTIVES OF ITS TREATMENT

Remember that before you start using any of our services or functionalities, you should read this Policy. Failure to provide certain information indicated as mandatory, may mean that it is not possible to manage your registration as a user or the use of certain features or available services.

Which data can we collect?

We may collect or receive your data through our websites, forms, applications, devices, among others. In some cases, you directly provide us with your Personal Data (for example, when you contact us), in other cases we collect them (for example, using cookies to understand how you use our websites) or, on other occasions, indirectly when we receive your data from third parties, including other entities associated with Arrecife Hoteles, S.L..

What is the legal basis for the Processing of your Personal Data?

• Your consent.
• Our legitimate interest, which can be:
• Allowing the operation of our website / applications through technical and functional cookies: keeping our tools (websites / applications / devices) safe and secure and ensuring that they are functioning correctly and are continuously improving.
• Offering our customer service.
• In the event that a contract is formalized: performing the services that you request;
• Compliance with the legal obligations that involve the processing of personal data.

4. PROFILES

When we send or display personalized communications or content, we may use some qualified techniques such as "profiling" (that is, any form of automated personal data processing that involves using that data to evaluate certain personal aspects of a natural person, in particular, to analyze or predict aspects related to personal preferences, interests, location, or operations that you have undertaken with Arrecife Hoteles SL. This means that we can collect your personal data to carry out this profiling. We centralize this information and analyze it to evaluate and predict your preferences and / or personal interests. Based on our analysis, we send or display communications and / or content tailored to your interests / needs.
We would like to inform you that you have the right to object to your personal data being processed based on profiling in certain circumstances. For this purpose, consult the "rights of the interested party and exercise" section.

5. WHO CAN ACCESS YOUR PERSONAL DATA?

5.1. We may share your personal data within the companies associated with Arrecife Hoteles, S.L..

Your data may not be transferred to third parties unless there is a legal basis of legitimate interest.

5.2. Your personal data may also be treated on our behalf by our trusted third party providers.

We sign contracts with trusted third parties to perform a variety of services on our behalf. We only provide them with the information they need to perform the service, and we require them not to use their personal data for any other purpose. We always do our best to ensure that all third parties with whom we work maintain the security of the personal data we provide.

6. HOW LONG DO WE KEEP YOUR PERSONAL DATA?

We only keep your Personal Data for as long as we need them for the purpose or purpose for which they have been collected with your express consent, in order to meet your needs or to comply with our legal obligations. To determine the data retention period of your Personal Data, we use the following criteria:
• Personal Data obtained by contacting us for a question or complaint: during the time necessary to answer your question;
• Personal Data obtained by giving your consent for the sending of communications or by being necessary in accordance with the regulations: until the term of the purpose for which they were required occurs.
When we no longer need to use your personal data, they will be removed from our systems and records or anonymized so that we can no longer identify them.

7. ARE YOUR PERSONAL DATA SAVED SAFELY?

We promise to protect your Personal Data and take all reasonable precautions to do so. We contractually require that trusted third parties who handle your Personal Data do the same.
We always do our best to protect your Personal Data and once we have received your personal information, we use strict procedures and security functions to try to prevent unauthorized access.

8. RIGHTS OF THE INTERESTED PARTY AND EXERCISE

@@company@@ respects your right to privacy: it is important that you have control over your personal data. In this regard, we inform you that the following rights correspond to you:

Right to information: You have the right to obtain clear, transparent and easy to understand information about the way we use your personal data and your rights. We provide this information in this Policy.

Right of access: You have the right to access the personal data we have about you (with certain limits). We may charge a reasonable amount, upon notice, to cover the administrative costs incurred in providing the information. Applications manifestly unfounded, excessive or repetitive may not be met. To exercise this right, you can contact us through the means indicated in "Contact".

Right of rectification: You have the right to have your personal data rectified when they are inaccurate or have ceased to be valid or have them completed when they are incomplete. To exercise this right, you can contact us through the means indicated in "Contact".

Right to delete / forget: In certain cases, you have the right to have your personal data deleted or deleted. It should be noted that it is not an absolute right, since we may have legal or legitimate reasons to preserve them. If you want us to delete your personal data, you can contact us through the means indicated in "Contact".

Right to object to direct marketing, including profiling: You can unsubscribe from our direct marketing communications at any time. You can unsubscribe by clicking on the "Unsubscribe" link in any email communication we send you. Otherwise, contact us by any means indicated in "Contact". To oppose the elaboration of profiles, you can contact us through the means indicated in "Contact".

Right to withdraw consent at any time when the data processing is based on consent: You can withdraw your consent to the processing of your personal data when the processing is based on your consent. The withdrawal of consent will not affect the legality of the treatment based on the consent prior to its withdrawal. To find out about the cases in which the treatment is based on consent, we refer you to the section "What information do we collect from you?", "What is the legal basis for processing your Personal Data?". If you wish to withdraw your consent, you can contact us by any means indicated in "Contact".

Right to object to the treatment based on the satisfaction of legitimate interests: You can object at any time to treat your data when the treatment is based on the satisfaction of legitimate interests. To find out the cases in which the treatment is based on legitimate interests, we refer you to the section "What data do we collect from you?" "What is the legal basis to process your Personal Data?" If you wish to exercise this right, you can contact us by any means indicated in "Contact".

Right to file a claim with a supervisory authority: You have the right to claim the privacy and data protection practices of Arrecife Hoteles, S.L. before the Spanish Data Protection Agency
Do not hesitate to contact us by any means indicated in "Contact" before submitting a claim to the competent authority on data protection.

Right to data portability: You have the right to transfer, copy or transfer data from our database to a different one. It is only possible to exercise this right with respect to data that you have provided, when the treatment is based on the execution of a contract or your consent and the treatment is carried out by automated means. To inform you of the cases in which the treatment is based on contract or consent, we refer you to the section "What data do we collect from you?", "What is the legal basis for processing your Personal Data?".

Right to limit the processing: You have the right to request the limitation of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we can store them but we cannot continue using them or treating them. This right can only be exercised in certain circumstances defined by the General Data Protection Regulation, as follows:
- that the interested party challenges the accuracy of the personal data, during the period that allows the person responsible to verify the accuracy of the same;
- that the processing is illegal and the interested party opposes the deletion of personal data and requests instead the limitation of its use;
- that the person in charge no longer needs the personal data for the purposes of the treatment, but the interested party needs them for the formulation, exercise or defense of claims;
- that the interested party has opposed the treatment under article 21, paragraph 1 of the Regulation (Right of opposition), while verifying whether the legitimate motives of the responsible party prevail over those of the interested party.
If you wish to exercise this right, you can contact us by any means indicated in "Contact".

CONTACT:

If you have any questions about the way we treat and use your personal data or wish to exercise any of the rights provided, you can notify us by sending an email to @@ email @@ or by writing to the following address: @@ direccion @@ .